Privacy Policy

Alligator Infosoft (“we”, “us”, “our”) operates alligatorinfosoft.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or submit an enquiry through our contact form, in accordance with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”).

1. Information We Collect

When you submit our contact form, we collect the information you provide directly:

• Name
• Email address
• Phone number
• Service you’re enquiring about
• Your message

We also automatically collect limited technical data when you browse the site — such as your IP address, browser type, device information, and pages visited — through cookies and similar technologies described below.

2. Cookies & Tracking Technologies

We use Google Tag Manager to load analytics and advertising tools, which may include Google Analytics (GA4), Meta Pixel, and LinkedIn Insight Tag. These tools use cookies to measure site traffic, understand how visitors use our site, and help us and our advertising partners show you more relevant ads and measure campaign performance (including remarketing).

3. How We Use Your Information

• To respond to your enquiry and provide the services you’ve requested
• To improve our website and services
• To measure and improve our marketing campaigns
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We share data with trusted third-party processors strictly as needed to operate our business: our hosting and database providers, our email/CRM tools, and — where you’ve interacted with our ads or site analytics — Google, Meta, and LinkedIn.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your enquiry and for a reasonable period afterward for record-keeping, unless you request earlier deletion.

6. Your Rights Under the DPDP Act

As a data principal under the DPDP Act, you have the right to:

• Access the personal data we hold about you
• Request correction or updating of inaccurate or incomplete data
• Request erasure of your personal data
• Withdraw consent at any time
• Register a grievance regarding how we handle your data

7. Grievance Officer

In accordance with the DPDP Act, you may contact our Grievance Officer with any questions, requests, or complaints regarding your personal data:

Nitin Umekar
Alligator Infosoft
Survey No 6, Shree Ganesh Ace Arcade, Office No. 311, Building A, 1 B, Kokane Chowk, Pune, Maharashtra 411017, India
Email: sales@alligatorinfosoft.com
Phone: +91-9922009667

8. Children’s Privacy

Our website and services are intended for business use and are not directed at children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions about this Privacy Policy, contact us at sales@alligatorinfosoft.com or +91-9922009667.